Server didn't respond

sequenceserver
#1

Hello,

I get this notice

Server didn’t respond

Could be a temporary network issue, or the service might be configured to “time out” long requests.
This occurs abruptly when I simply open the web interface for SequenceServer. I am using the setup on Apache with Phusion Passenger

Thanks,
Parul

#2

That’s new. I know this to happen for long BLASTs. Either way, increasing the timeout setting in Apache should work around that.

If the timeout is already quite high (say 3 mins) and you still get the error, I would look into Apache’s log for a clue.

— Priyam

#3

passenger-config restart-app

worked in this case

Thanks once again!

-Parul